01 Global presence and lead generation
Multilingual sites, products and content, SEO, visitor analytics and inquiries.
MKB · MAOKEBAO
A business management platform for global trade
From overseas lead generation and customer relationships to sales, delivery and after-sales service.
Websites and content / SEO and visitor analytics / CRM and sales
Inventory and production / Delivery and after-sales / WhatsApp customer communication
Connect your export business in one workspace
For businesses managing global websites, customer relationships, order execution and after-sales service.
02 Customers and opportunities
Customer profiles, contacts, opportunities, follow-up tasks and business reminders.
03 Sales and payments
Quotations, samples, contracts, sales orders, payment records and commissions.
04 Inventory and production
Stock records, purchasing, bills of materials, production and quality inspection.
05 Delivery and after-sales
Shipments, equipment serial records, installation, acceptance, repair and maintenance.
06 Teams and communication
Departments, job roles, administrator roles, WhatsApp, media and configuration.
Understand overseas visits and inquiry conversion
Workspace: Visitor statistics, data maps and keyword statistics.
View the usage workflow＋
See overall website performance
Review visits, unique visitors, meaningful engagement, inquiry visits and conversion rates in one place.
Analyze markets and channels
Filter by date, country, keyword and device. Use trends, country statistics and page rankings to identify areas of interest.
Trace individual visits
View sources, entry pages, visited pages, devices and related inquiries. Export records to Excel.
Attribution depends on links, UTM parameters or advertising identifiers. Search terms that were not passed cannot be reconstructed. IP-based locations are approximate.
Turn inquiries into lasting customer relationships
Workspace: Customer leads and customer management.
View the usage workflow＋
Keep customer and buyer contacts
Customer profiles, contact records and inquiry consolidation help organize companies and purchasing teams.
Make the next action clear
Move sales forward through opportunities, follow-up records, business reminders and assigned owners.
Prioritize pending work
The customer overview brings together unassigned customers, due follow-ups, sample feedback, expiring quotations and opportunity stages.
The screenshot includes QA test records. Customer counts and amounts do not represent commercial customer scale.
Keep quotations, samples and sales traceable
Workspace: Sales management.
View the usage workflow＋
Structure quotations and samples
Manage product details, trade terms, validity and ownership. Issued quotations retain a snapshot; revisions are created as new quotations.
Keep transaction records together
Register contracts, sales orders and payments, linked to the customer, to support the sales process.
Track performance and future opportunities
Use commissions, repeat-purchase reminders, forecasting and sales analysis to follow business progress. Amounts are recorded in their original currencies.
Payment records are business registrations, not automatic payment collection. Automatic currency conversion and financial accounting have not been verified.
Organize materials and production around orders
Workspace: Inventory management.
View the usage workflow＋
Manage materials and purchasing
Stock records, purchasing and bills of materials provide entry points for inventory and production preparation.
Keep production evidence
Production plans, material issues, work reports and inspection records are organized around customers and sales orders.
Move work through its statuses
Search, status filters and exports support daily work. Completion is confirmed through records; purchase receipts and material issues affect stock.
The screenshot shows an empty list and illustrates the interface structure. Live inventory and production integration was not tested.
Extend delivery into long-term customer service
Workspace: Delivery management and after-sales management.
View the usage workflow＋
Trace delivery milestones
Shipment records, equipment serial files, installation records and delivery acceptance keep delivery documents accessible.
Handle repairs in one place
Repair tickets, repair records and spare-parts issues link to customers or existing business records so service status can be tracked.
Retain warranty and maintenance records
Warranty files, maintenance contracts and service records support ongoing customer care.
Repair tickets are shown as an empty list. Automatic logistics tracking and remote equipment control are not confirmed capabilities.
Connect WhatsApp inquiries to customer workflows
Workspace: WhatsApp conversations, templates, connection settings, keyword replies and model configuration.
View the usage workflow＋
Review customer conversations
Search conversations and view messages. Customer-profile associations are confirmed manually.
Configure templates and replies
Message templates, keyword replies and model settings support different communication scenarios.
Prepare official API access
Real communication requires a Meta application, business account and phone number, followed by official API configuration.
The current environment is not connected. Screenshots are acceptance-test examples; real messages and automatic replies were not tested.
Maintain export-facing content in one place
Workspace: Product management, content management and media management.
View the usage workflow＋
Manage the product catalog
Product lists, categories and search statistics support product queries, publication status and bulk actions.
Organize articles and FAQs
Article and question-and-answer tools help structure product knowledge and website content.
Keep information accurate
Update product information when specifications, delivery terms or qualifications change. Use the media library to organize website assets.
The screenshot retains actual test products. Test content is not presented as evidence of sales results.
Use page evidence to guide website optimization
Workspace: SEO center and Google analytics.
View the usage workflow＋
Identify technical issues
SEO checks provide site selection, scan limits, historical reports and export options.
Observe keywords and crawling
Core keywords, word-frequency checks, crawler records and link tools support ongoing maintenance.
Review search performance
Google reports include an overview, keywords, page performance, geographic analysis and indexing diagnostics. Appropriate data connections are required.
A technical check covers only the scope reported. Technical checks and content updates do not guarantee Google indexing or rankings.
Manage sites in different languages centrally
Workspace: Website settings → Site languages.
View the usage workflow＋
Configure sites by language
The site overview, domain settings and language list provide configuration tools for each language site.
Review site status
See languages, domains, enabled status, SSL expiry and visits across different time periods.
Maintain website settings
Administration settings, policies, information configuration and themes support routine website management.
The 24 sites in the screenshot reflect this environment's configuration. This is not a fixed site allowance for every plan.
Keep responsibilities and business information clear
Workspace: Administrative permissions, help center and business configuration.
Organize people by role
Manage departments, job roles, administrator roles and administrator accounts.
Use modules according to responsibilities
Organize customer, sales, inventory, delivery and after-sales work around your team. Permission granularity depends on actual configuration.
Reduce scattered information
Customers and orders provide the connection between quotations, production records and after-sales documents, all registered and retrieved in one workspace.
Business leaders
Review visits, inquiries, customer overviews and sales performance.
Sales representatives
Organize customers, follow opportunities, prepare quotations and manage samples.
Production and delivery teams
Record purchasing, production, shipments, installation and acceptance.
Service and administration teams
Track repairs and maintenance, and maintain organization and system settings.
These are suggested responsibilities, not verified built-in role templates.
Current workspace feature directory
Organized from the observed menus to support demonstrations, training and procurement discussions.
Data and leads
Visitor statistics, data maps, keyword statistics; inquiry records, spam blocking, inquiry notifications and contact forms.
Customer relationships
Customer profiles, overview, contacts, opportunities, follow-ups, reminders and business settings.
Sales
Quotations, samples, contracts, sales orders, payments, commissions, repeat-purchase reminders, forecasts and sales analysis.
Inventory and production
Stock records, purchasing, bills of materials, production plans, material issues, work reports and inspections.
Delivery and service
Shipments, serial files, installation and acceptance; repairs, spare parts, warranties, maintenance contracts and records.
Communication and content
WhatsApp conversations, templates, connections, keyword replies and models; products, categories, search statistics, articles and FAQs.
Websites and search
Google reports, SEO center, site overview, domains, languages, themes, policies and information settings.
Organization and support
Administrator roles, departments, positions and accounts; help center, media, social-media statistics and system maintenance.
Only the top-level social-media statistics and system-maintenance entries were confirmed. Their platform, publishing and automation capabilities are not described here. Map-based prospecting is currently unavailable.
Configure and enable tools for your business
Establish core information first, connect third-party services, and keep building your business records.
Step 1: Set up your websites and team
Choose domains, languages, product content, departments and roles. Configure administrator accounts and usable permissions.
Step 2: Establish customer and business records
Organize customers and contacts. Link inquiries, opportunities, quotations, orders and follow-ups to real business activity.
Step 3: Organize fulfillment and service
Use inventory, production, delivery and after-sales modules as needed. Establish supporting documents and routine record keeping.
Step 4: Connect external services
WhatsApp requires official accounts and API access. Google reports require the relevant data connections.
Step 5: Review operations
Review visits, inquiries, follow-ups, quotations, sales and service records regularly.
Screenshots were captured on October 11, 2026 from the user-provided MAOKEBAO workspace. They retain QA test records, empty lists and disconnected states. Values do not represent business scale or system capacity.
Bring the system into everyday work
A shipment-coordination example connects customers, orders, warehouse activity and delivery information.
In the office: Follow up with customers
Organize daily sales work using inquiries, customers, opportunities, quotations and reminders.
In the workshop and warehouse: Coordinate by order
Register materials, production, inspection and shipment documents around the order.
At the service site: Keep handling records
Link repairs, spare parts and maintenance documents to customers and orders.
Move an overseas buyer's inquiry toward a sale
Illustrative case: An exporter of commercial kitchen equipment receives an inquiry from an overseas buyer.
Business situation
The buyer asks about specifications and lead times. Several conversations, samples and quotations may be needed. The manager needs to know the owner, next action and quotation expiry. Participants: sales representative, sales manager, sample and finance staff.
01 Keep the purchasing relationship
Review the inquiry, verify the company and contacts, create or associate a customer profile and assign ownership. Tools: inquiries, customer profiles and contacts.
02 Follow requirements and opportunities
Record requirements, sales stage and conversation results. Schedule the next contact and reminder. Tools: opportunities, follow-up records and reminders.
03 Validate quotations and samples
Prepare product details and trade terms, issue quotations, record sample feedback and monitor validity. Tools: quotations, samples and customer overview.
04 Close and continue the relationship
Register contracts, orders and payments. Arrange delivery and repeat-purchase contact as appropriate. Tools: contracts, sales orders, payment records and repeat-purchase reminders.
Management value
Keep a continuous trail from inquiry and contacts to opportunities, quotations and sales. Support handovers and management review instead of relying on individual memory.
This is a usage illustration. Payments are recorded manually. Real WhatsApp communication requires official API setup.
Organize production and delivery after order confirmation
Illustrative case: A batch of kitchen equipment requires materials, production, installation and acceptance.
Business situation
After sales confirms an order, production needs to identify its materials. Delivery staff need to retain shipment, equipment serial and on-site acceptance information. Participants: sales, purchasing, warehouse, production, inspection and delivery teams.
01 Link orders and materials
Use customers and sales orders as the business basis for bills of materials, purchasing and stock information. Tools: sales orders, bills of materials, purchasing and stock records.
02 Record production
Plan production and record material issues, work reports and inspection evidence. Tools: production plans, material issues, work reports and inspections.
03 Record shipments and equipment
Keep shipment information and equipment serial files so later service can be traced to equipment and orders. Tools: shipment records and serial files.
04 Confirm installation and delivery
Record installation and delivery acceptance after on-site work is complete. Tools: installation records and delivery acceptance.
Management value
Keep sales commitments, production documents and delivery records in one business context to review progress, responsibilities and equipment history.
This explanation is based on current module entry points. Automatic scheduling, machine connectivity, logistics tracking and complete MES capabilities have not been verified.
Maintain customer relationships after an equipment repair request
Illustrative case: Delivered commercial kitchen equipment develops a fault and the customer requests repair.
Business situation
Service staff need customer, order and equipment information, a record of the fault and handling process, and details of warranty or maintenance arrangements. Participants: service coordinator, technicians, spare-parts staff and customer owner.
01 Identify the customer and equipment
Check the customer, sales order, serial and warranty records, then register the repair request. Tools: customer profiles, serial files, warranties and repair tickets.
02 Handle and record the repair
Process the ticket according to responsibilities and retain repair and spare-parts records. Tools: repair tickets, repair records and spare-parts issues.
03 Organize maintenance information
Associate maintenance work with contracts and service records so the service history can be retrieved. Tools: maintenance contracts and records.
04 Follow up and develop future business
Record follow-up feedback and new requirements. Create opportunities or repeat-purchase contact where appropriate. Tools: follow-ups, reminders, opportunities and repeat-purchase reminders.
Management value
Keep service information beyond phone calls and chats so different staff can take over, maintain ongoing service and develop the customer relationship.
Automatic warranty decisions, dispatching and remote diagnosis are not promised. Handling rules depend on company configuration and actual capabilities.